Terms & Conditions

Welcome to The Indigo Group! These Terms and Conditions govern your use of the digital marketing services we provide. By accessing or using our services, you agree to be bound by these Terms.

1. About Us

The Indigo Group is a digital marketing agency based in Toronto, Canada. We specialize in copywriting, email marketing, and paid advertising across Meta, Google, and TikTok platforms.

2. Services

We provide the following services:

  • Copywriting

  • Email Marketing

  • Meta Ads

  • Google Ads

  • TikTok Ads

The scope of work, timelines, and deliverables will be detailed in individual contracts or agreements.

3. Client Responsibilities

Clients agree to:

  • Provide timely access to content, assets, and any necessary credentials.

  • Make payments promptly according to the agreed schedule.

  • Communicate feedback within a reasonable timeframe.

4. Payments

Fees and payment terms are defined in the service agreement. All payments are processed through secure third-party payment platforms. Late payments may result in project delays or termination of services.

5. Intellectual Property

Unless otherwise agreed upon, all original content created by The Indigo Group remains our intellectual property until full payment is received. Upon payment, rights to final deliverables may transfer to the client.

6. Termination

We reserve the right to terminate services for any reason, including failure to pay or breach of terms. Upon termination, any outstanding fees become immediately due.

7. Limitation of Liability

We are not liable for indirect damages such as lost revenue, website traffic fluctuations, or performance variations caused by changes to third-party platforms (e.g., Meta, Google).

8. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada.

9. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on our website.

Privacy Policy

The Indigo Group values your privacy. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information:

  • Contact information (name, email, phone number)

  • Website usage data via cookies (Google Analytics, Meta Pixel)

  • Payment information via secure third-party platforms

  • Information submitted through contact forms or email opt-ins

2. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Communicate with you about your projects

  • Analyze website traffic and optimize marketing strategies

  • Send newsletters or updates if you’ve opted in

3. Cookies and Tracking

We use cookies and tracking technologies (Google Analytics, Meta Pixel) to understand user behavior and improve our marketing efforts.

4. Sharing of Data

We do not sell your data. We may share your information with trusted third-party service providers for payment processing, email delivery, or analytics.

5. Data Storage and Security

Your data is stored securely using encrypted cloud-based systems. We take reasonable steps to protect your personal information from unauthorized access.

6. Your Rights

You may request to access, update, or delete your personal information at any time by contacting us at simon@theindigogroup.ca.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page.

9. Contact

If you have questions or concerns about this policy, please contact us at: simon@theindigogroup.ca